• The Buffalo News reports that "Wegmans Pharmacy has the highest overall customer-satisfaction rating in the country, according to J.D. Power’s latest study of pharmacies nationwide. The Rochester-based grocer scored 887 points on a 1,000-point scale that measured prescription ordering, cost competitiveness and non-pharmacist staff, as well as pharmacist and store experience. The list was created using surveys from nearly 15,000 customers during May and June."
The story says that "runners-up in the supermarket category were Florida-based Publix, with a score of 871; Texas-based H-E-B, with 866; and Cincinnati-based Kroger, with 861 ... Topping the chain drugstore list was Good Neighbor Pharmacy, a retailers’ cooperative of independently owned and operated drugstores, with 876 points. It was followed by California-based franchise Health Mart, with 871 points, and Ohio-based franchise the Medicine Shoppe, with 861 ... Rite Aid scored 840, followed by CVS, with 839, and Walgreens, with 835 ... In the mass merchant category, Target got the highest marks with 858 points, followed by Sam’s Club, with 847; Meijer, with 842; and Kmart with 840."
The story says that "runners-up in the supermarket category were Florida-based Publix, with a score of 871; Texas-based H-E-B, with 866; and Cincinnati-based Kroger, with 861 ... Topping the chain drugstore list was Good Neighbor Pharmacy, a retailers’ cooperative of independently owned and operated drugstores, with 876 points. It was followed by California-based franchise Health Mart, with 871 points, and Ohio-based franchise the Medicine Shoppe, with 861 ... Rite Aid scored 840, followed by CVS, with 839, and Walgreens, with 835 ... In the mass merchant category, Target got the highest marks with 858 points, followed by Sam’s Club, with 847; Meijer, with 842; and Kmart with 840."
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