The continuing goal of "The Innovation Conversation" is to explore some facet of the fast-changing, technology-driven retail landscape and how it affects businesses and consumers. It is, we think, fertile territory ... and one that Tom Furphy - a former Amazon executive who led the team that developed Amazon Fresh, and currently CEO and Managing Director of Consumer Equity Partners (CEP), a venture capital and venture development firm in Seattle, WA, that works with many top retailers and manufacturers - is uniquely positioned to address.
Today, Tom and KC consider the proposition, advanced by some technology experts, that over the past decade, tech companies have offered less in the way of true innovation, but rather existed by feeding off existing business models. They talk about how this might be affecting venture capital available to the space, and what metrics retailers ought to consider when considering new technologies and innovation initiatives for their companies. Plus, Tom and KC chat about Amazon's current economic situation, and explore whether the much-discussed chatbot, ChatGPT, is a real and meaningful innovation or just a parlor trick.
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