The continuing goal of "The Innovation Conversation" is to explore some facet of the fast-changing, technology-driven retail landscape and how it affects businesses and consumers. It is, we think, fertile territory ... and one that Tom Furphy - a former Amazon executive who led the team that developed Amazon Fresh, and currently CEO and Managing Director of Consumer Equity Partners (CEP), a venture capital and venture development firm in Seattle, WA, that works with many top retailers and manufacturers - is uniquely positioned to address.
Today, Tom and KC use the occasion of the Biden administration's executive order covering artificial intelligence (AI) development to talk about different ways that it can be used to help retailers get closer to customers' needs, and as a foundation from which to make judgements about their aspirations.
One note: There are a couple of internet glitches in the first few minutes, but the overall conversation can be understood and, we hope, appreciated.
If you'd like to listen to this Innovation Conversation as an audio podcast, click and download below.